Giant Eagle Curbside Pickup: How Does It Work?


giant eagle curbside pickup

Giant Eagle curbside pickup makes the task of shopping for groceries ten times quicker – and way less boring!

If you haven’t been sleeping under a rock for the past two years, you will have noticed that the option of a curbside pickup has increased in popularity.

Giant Eagle curbside pickup, like many other stores, makes shopping for groceries quicker and, most importantly, safer.

So how does a curbside pickup from Giant Eagle work? This article will explain everything you need to know with mini step-by-step guides. Read on to find out more.

Giant Eagle Curbside Pickup: How It Works

The Giant Eagle curbside pickup is like having your very own personal shopper. To begin, you will need to open up the Giant Eagle website or the mobile app.

Then simply add the products you require to your basket. Once you have finished choosing your items, you will need to complete the transaction by checking out.

Upon checkout, you can decide whether you want your items to be delivered to you or if you want to pick them up from the store. In this case, you will be opting for a curbside pickup.

Once the transaction is complete, someone from Giant Eagle will pick and pack your items. Your curbside pickup will be ready for collection in no time at all. This way, you can get on with your day without having to worry about the dreaded grocery shop!

How Do I Create A Giant Eagle Account?

To place a curbside pickup order, you will need to create an account with Giant Eagle if you do not already have one. You’ll be happy to know that it is a straightforward process if you follow the steps below.

  1. Visit the Giant Eagle website and click on ‘Sign In’ located in the right-hand corner. The drop-down menu will then ask if you would like to create an account.
  1. Select ‘Create account’ and enter your personal details, including your name, email address, home address, etc.
  1. Once you have registered, you can shop away and add as little or as many items as you like to your basket. 
  1. After reviewing your order, you can add digital coupons before making a payment. You can also see what time your curbside pickup will be ready.
  1. You are now ready to complete your transaction using a card of your choice.

How Much Is A Giant Eagle Curbside Pickup?

Giant Eagle has a minimum order requirement of $35 for both curbside pickup and delivery. However, a Giant Eagle delivery costs $9.95, but a curbside pickup doesn’t cost a dime.

When Can I Collect My Giant Eagle Curbside Pickup?

Once you have completed your online grocery shop, Giant Eagle will let you know what time you can expect to collect your curbside pickup.

Your pickup time may differ in certain locations; however, most Giant Eagle stores require a minimum of six hours to pick and pack your items.

There is an option on the mobile app that allows users to let the store know what time they are coming to collect the items. This feature helps employees to pick and pack items more efficiently.

It is also perfect for customers because they don’t have to wait around if they arrive slightly earlier or later than the time stated when ordering.

curbside-pickup

Can I Use Coupons For A Giant Eagle Curbside Pickup?

You can use both digital and paper coupons when ordering a curbside pickup with Giant Eagle. However, if using paper coupons, it is essential to let the store know which ones you want to use.

This can be done online before you go to collect your curbside pickup.

Letting the store know which coupons you want to use makes your curbside pickup less time-consuming and safer.

If not, you may have to wait around longer for the employees to check the coupon and go through your items. There is also a chance that your coupons may not be accepted.

Once a Giant Eagle employee verifies your coupons, your account will then be credited.

What If A Product Is Out Of Stock?

Unfortunately, one or more of your chosen items may be out of stock. As frustrating as this is, sometimes this cannot be avoided.

If this is the case, Giant Eagle will happily substitute your item with something similar. For example, a shopper may substitute a bag of white rice for wholegrain. However, if an item can’t be replaced, you will be reimbursed for that particular item.

During your online shop, there is an option you can choose to allow the Giant Eagle team members to substitute items. Similarly, if you do not want any items replaced, there is an option for that too.

Can I Change The Location Of My Curbside Pickup?

This can only be done if you have not yet submitted your order. If you would like to change the location of your curbside pickup, simply click on the ‘Change My Store’ tab on the left side of the home page.

You may find that certain stores do not have the same products. Therefore, items may be removed from your basket, or the prices may change slightly. This is because different stores may have different offers on certain items.

Furthermore, your allocated time slot may also change. So keep this in mind if you think you need to change the store location.

Can I Edit The Items In My Giant Eagle Curbside Pickup?

Currently, curbside pickup orders can only be edited using the classic Giant Eagle website. To do this, follow the steps listed below.

  1. Select ‘My Account’ and click on the ‘Manage Orders’ tab.
  1. Choose your desired order and select ‘Change’.
  1. Now you can add or remove items to your basket. Once you are happy with your amendments, you will be able to place your order again.

If you find you are unable to edit your order, contact the selected location.

I Need To Cancel My Order. What Do I Do?

If you find you need to cancel your order, then follow this small guide:

  1. Locate the ‘Account’ tab and choose ‘Your Orders’.
  1. You will then need to select the order you would like to cancel.
  1. Select the desired order by clicking on ‘View Order’.
  1.  Next, select ‘Cancel Order’, and your card will not be charged.

If you find you are unable to cancel your order, get in touch with the Giant Eagle store you placed your order with.

How To Pay Using Giant Eagle Curbside Pickup

Payment for a curbside pickup couldn’t be more versatile. Giant Eagle accepts payment in advance, or you can pay when your order is delivered to your car.

Giant Eagle accepts payment using cash, debit cards, credit cards, and even PayPal. The store also accepts Giant Eagle branded gift cards, WIC and EBT. However, payment using WIC and EBT requires customers to enter a PIN, so can only be used for curbside pickup orders.

Conclusion

Giant Eagle curbside pickups are convenient in today’s world. Not only does this option make grocery shopping quick and easy, but it also keeps customers safe with a contactless service.

Simply place an order using the Giant Eagle website or mobile app, and you’re good to go. Once you arrive at your selected store location, your groceries will be brought to your car by a team member.

With the option of a curbside pickup, you may never need to go in-store again!

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