Walmart’s return policy is a little confusing, but Walmart is the largest retailer in the world so it’ll pay off to understand it! Walmart offers different return policies depending on your purchase and how long ago it was made.
In this blog post, we will discuss Walmart’s return policies, including hours of operation for Walmart stores, what to do if you don’t have a receipt or are past 90 days from the date of purchase.
You might be wondering why there are so many disclaimers in the opening paragraph – that’s because Walmart has an awful lot of exceptions to their returns policy!
How To Make a Return at Walmart?
Walmart has a very lenient returns policy that allows customers to return most items without a receipt and receive a full refund as long as the item is returned within 90 days of purchase but there are some exceptions, so remember to look at the exceptions toward the bottom of this article.
If you do not have a receipt, Walmart will be able to look up your purchase information in the system. If you return an item after 90 days of purchase, Walmart will give you a merchandise credit rather than a refund. Walmart also allows customers to make returns without a receipt for items that were purchased online.
Before we jump on Walmart policies like Hours, without a receipt, or after 90 days policy, Let’s find out about the main types of Walmart returns.
The Main Types of Returns Walmart Offer.
Walmart’s return policy is pretty lenient, but there are a few things you need to know before taking advantage of it.
Walmart offers three types of returns:
- In-store,
- Mail-in,
- and Online.
In-store:
In-store returns are the quickest and easiest option; just bring your item(s) back to the Walmart store where you bought them and your receipt. Walmart does not offer in-store returns for online purchases, but you can return most items by mail.
Mail-in:
If you bought your item(s) from Walmart.com, you can return them by mail. Just download and print the Walmart Merchandise Return Form, fill it out, and include it in your package. Be sure to include your order number or packing slip as well as the item(s) you’re returning. You can find the address to send your return package on the form.
Online:
Walmart offers online returns for most items, but there are a few exceptions. If you don’t have your receipt, Walmart will offer you an exchange or a gift card instead of a refund. You can also return items by mail if you don’t want to deal with the hassle of shipping them back.
Walmart’s return policy is pretty lenient, but there are a few things you need to know before taking advantage of it:
- You have 90 days to return most items without a receipt.
- You can only return items that were bought from Walmart (online or in store).
- If you don’t have your receipt, Walmart will offer you an exchange or a gift card instead of a refund.
Walmart’s return policy is pretty straightforward. You can return most items within 90 days of purchase, either in-store or by mail, without a receipt. If you do have a receipt, you can return the item within 365 days of purchase.
There are some exceptions to this general rule- for example, perishable and custom-made items cannot be returned. Walmart also doesn’t offer in-store returns for online purchases, but you can return most items by mail.
Let’s discuss all the Walmart policies in detail.
Walmart Returns Policy (Hours)
If you want to return an item at Walmart, you have a few different options. The first option is returning the item in-store. Walmart’s hours of operation are Monday through Saturday from 06:00 AM to 11:00 PM EST and Sunday from 07:00 AM to 09:00 PM EST.
The second option for returning Walmart items is through the mail. You can find the mailing address on Walmart’s website. The hours for returns by mail are Monday through Friday from 08:00 AM to 06:00 PM EST and Saturday from 09:00 AM to 05:00 PM EST.
Walmart Returns Policy (Without Receipt)
Walmart also has a policy for returns without a receipt for items that were purchased online.
If you don’t have a receipt, Walmart will try to look up your purchase in their system. If they are unable to find the purchase, Walmart may give you a store credit or refund depending on the item.
The amount of the refund or store credit will be based on how much Walmart paid for the item. If you return an item that Walmart purchased and the price has gone down since Walmart bought it, Walmart will give you the lower price.
To get a refund with no receipt, customers will need to show their ID and the original packaging.
Walmart Returns Policy (After 90 Days)
If you have an item that is past Walmart’s return policy of 90 days, don’t worry! Walmart may still be able to help you out.
Walmart will give you a merchandise credit rather than a refund if you return an item after 90 days of purchase. The merchandise credit can be used at Walmart stores or on Walmart’s website.
In addition, Walmart also allows customers to return items that were purchased online after 90 days.
Walmart Returns Policy (International)
Walmart also has a returns policy for international customers.
If you are an international customer and you have an item to return, you will need to contact Walmart’s international customer service. You can find the number for Walmart’s international customer service on their website.
International customers may not be able to return some items, such as electronics or software, due to Walmart’s agreements with the manufacturers.
Exceptions To The Walmart Returns Policy:
As we mentioned earlier, Walmart has a lot of exceptions to its returns policy.
Some of these exceptions include:
- Customized or personalized items.
- Grocery, meat, and dairy products.
- Computers, tablets, cell phones, cameras, and other electronics.
- Opened software or video games.
Some of the most common exceptions are items that were personalized or customized, digital downloads, and opened software.
Additionally, Walmart does not accept any return for cell phones or wireless devices that have been activated, tobacco, alcohol, and firearms.
As you can see, Walmart’s returns policy is very lenient. Most of the time, Walmart will allow customers to return items without a receipt and receive a full refund. Walmart also has a policy for returns without a receipt for items that were purchased online.
If you have any questions about Walmart’s return policy, be sure to contact their customer service. They will be more than happy to help!
Bottom Line
We hope this Walmart returns policy blog post was helpful. Walmart is a great place to shop, but it’s always important to be aware of the return policies before making your purchase. Walmart is the largest retailer in the world, so they have a lot of exceptions to their return policy.
Be sure to read Walmart’s return policy carefully before making your purchase to avoid any surprises. Walmart’s return policy can be a little confusing, but we hope this blog post helped clear things up for you.